cici4d Platform Privacy Notice

This page describes what we collect when you use cici4d and how we keep that data protected. We gather personal information (name, email, phone, identity documents) during account registration, payment information during deposits and withdrawals, and activity data (bets placed, results, account balance changes) as you use our platform. All of this data stays encrypted and secure on cici4d servers.

Our privacy practice follows local data protection laws in the jurisdictions where we operate. We do not sell your personal data. We share it only with payment processors (to confirm transactions), legal authorities (when required by law), and our own support team (to help you). This policy explains each category of data, who can access it, how long we keep it, and what rights you have.

By using cici4d, you consent to the collection and handling of data as described here. If you have privacy questions, contact our support team through the help section in the app.

What Data We Collect on cici4d

We collect data in three categories on cici4d. First, identity data: your full name, date of birth, email address, phone number, and government-issued ID (passport or national ID card). We require this during account registration for Know Your Customer (KYC) verification. Second, payment data: the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details), deposit and withdrawal amounts, timestamps, and transaction IDs. Third, activity data: every bet you place, every result we settle, your account balance before and after each transaction, and your account login history.

We also collect device and usage data: your device type (Android or iOS), app version, IP address, browser type, and approximate location (based on IP). We track which games you access and how long you play. We use this data to improve cici4d's performance, detect fraud, and comply with financial regulations. We do not track your physical location beyond your IP address.

How We Use Your Data on cici4d

We use identity data to verify your age and confirm you are not a duplicate account holder or a sanctioned individual. We use payment data to process your deposits and withdrawals, reconcile your account balance, and comply with anti-money-laundering (AML) requirements. We use activity data to settle your bets, populate your account history, and investigate disputes if you raise one.

We analyze aggregated data (combined data from many users, without identifying individuals) to understand cici4d user behavior, improve our platform's design, and detect patterns of fraud or problem gaming. We use device data to fix bugs, optimize the app for different Android and iOS versions, and prevent unauthorized access to your account.

How cici4d protects your data

All data encrypted at rest (on our servers) and in transit (over the network)
Password stored as a hash — we never see your actual password
Two-factor authentication available to confirm your identity on login
Access restricted to cici4d employees with a business need
Annual security audits by external firms

Third Parties & Data Sharing on cici4d

We share your data with external organizations only when necessary. Payment processors (like mobile banking, local payment, online payment, e-wallet, mobile banking, and your bank) receive payment data to confirm your deposits and withdrawals. These processors have their own privacy policies. We recommend you review them. Game providers (the companies that run sports data feeds, live-dealer studios, and slot game engines) receive only your account ID and bet amounts — they do not receive your name or contact details.

We share data with regulators and law enforcement when required by court order or legal process. We may disclose data if we believe disclosure is necessary to protect our rights, prevent fraud, or comply with anti-money-laundering laws. We do not share data with advertisers or marketing partners. We do not sell your data for any purpose.

Cookies & Tracking on cici4d

Our cici4d website and app use cookies and similar technologies to track your login session, remember your preferences (language, notification settings), and measure usage patterns. Cookies are small text files stored on your device. When you log into cici4d, a session cookie confirms your identity until you log out. Preference cookies remember whether you want notifications enabled or which sports markets you follow.

You can disable cookies in your device settings, but this may break cici4d functionality (you may be logged out randomly, or preference changes may not save). We use analytics tools to understand how users navigate cici4d — which pages are visited most, where users drop off, which games are popular. This data is aggregated (we cannot identify you individually from it) and helps us improve our platform.

Note: Our cici4d servers may be located outside your jurisdiction. By using cici4d, you consent to your data being processed outside your home country, subject to the same encryption and security standards regardless of location.

Data Retention & Deletion on cici4d

We retain your identity data (name, email, ID number) for as long as your cici4d account is active, plus seven years after closure (to comply with financial regulations and investigate disputes). We retain payment data for the same period. We retain activity data (betting history, results) indefinitely — this allows you to audit your past activity and protects us from false claims about unfair settlement.

If you request account closure, we deactivate your account immediately and flag it as closed in our records. Your personal data is encrypted and stored separately from active accounts. After the seven-year retention period, we securely delete your personal data. Your activity history remains archived but no longer linked to your identity.

Your Rights on cici4d

You have the right to access all data we hold about you. Log into your cici4d account, go to account settings, and select "Request Data Export." We provide your personal data and betting history in a portable format (CSV or PDF) within seven business days. You have the right to correct inaccurate data — if your email address or phone number is wrong, contact our support team and we update it immediately.

You have the right to request deletion of your personal data (though we may retain it for seven years for regulatory reasons). You have the right to object to certain processing — for example, you can opt out of marketing emails. You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights. We handle all rights requests within 30 days.

cici4d & Regional Data Laws

We comply with data protection laws in all jurisdictions where we operate. If you are in Jakarta, Surabaya, Bandung, Medan, or other Indonesian regions, we comply with Indonesian data protection standards. We do not guarantee compliance with data laws in jurisdictions where our service is prohibited. If you access cici4d from a restricted jurisdiction, you do so at your own risk.

How to Contact Us About Privacy

If you have privacy questions or concerns, contact our support team through the help section in the cici4d app. Provide your account email, a description of your concern, and any relevant details. We respond to privacy inquiries within seven business days. You can also request a data export, ask for correction of your information, or request account closure through the same support channel.

Your privacy is important to us. We built cici4d with data security as a core principle, not an afterthought. We encrypt everything, we limit access, we audit regularly, and we never sell your data. This is our commitment to you.